It doesn't take much to get ChatGPT to make a factual mistake. My son is doing a report on U.S. presidents, so I figured I'd help him out by looking up a few biographies. Garry Wills famously wrote "Lincoln at Gettysburg," and Lincoln himself wrote the Emancipation Proclamation, of course, but it's not a bad start. Then I tried something harder, asking instead about the much more obscure William Henry Harrison, and it gamely provided a list, nearly all of which was wrong. Books about Harrison, fewer than half of which are correct.

Before introducing MISSI (Government of Mississippi State Chatbot), let me give you a brief background on AI Chatbots so that you can understand the importance of her better. Chatbots are not toys as they sound. Instead, they are used by business and government organizations for important client and citizen services. In another Gartner report, by 2022, $3.9 trillion projected AI-derived business value growth could occur. In addition, a Juniper Research report expects $8 billion projected business cost savings from chatbots by 2022.